Implementation Project Manager
James is a member of the Implementation Project Management team and is dedicated to successful software implementation for the growth of our clients. In his early career, James spent nine years in the Exchange Traded Futures and Securities Industries with a number of FCMs and brokerage firms. He held key leadership roles including Back Office Operations Manager and Assistant Chief Operating Officer.
In 2000, James joined Bank of New York Mellon, where he spent 20 years working in a variety of management and client service roles, including Performance and Risk Analytics Reporting, Asset Servicing Product Management, Project and Program Manager on large client implementation projects.
James graduated from North Central College in Naperville, IL with a BA in Business Management.
Senior Business Analyst
As a Senior Business Analyst, Phillip draws on his numerous years consulting with JP Morgan and other firms on financial reporting to guide FundCount clients through all phases of implementation. Before working in a consultancy capacity, Phillip spent over seven years with FourWinds Capital Management, where he oversaw accounting, operations, and cash management for their Fund of Funds products. Phillip was actively involved in launching and managing both onshore and offshore products with all of their regulatory intricacies, which provided him with broad foundational experience in the financial services industry. Prior to FourWinds, he spent time at U.S. Bancorp as a Portfolio Administrator and at a software start-up.
Phillip holds a B.A. in Economics and Finance from Washington University in St. Louis.
Senior Business Analyst
As Senior Business Analyst, Bernard is focused on understanding our client’s business and needs, helping them utilize the functionality of FundCount and ensuring a smooth process throughout the implementation process.
Bernard has almost 15 years of experience in the financial and technology industry. Ranging from fund administration, portfolio management, software development, integration, implementation, and managing support and business analyst teams.
Bernard started as a fund accountant at HSBC Fund Services and worked up to the position of client service manager. During his year with there, he had worked with a variety of funds and clients. He later moved to Linedata, a software company, where he held the position of senior consultant. There, he provided pre-sale implementation and support services to clients. At Maples Fund Services, he was vice president of business analysis, overseeing offices of development and projects in Hong Kong, Singapore and Dubai.
Bernard holds a B.A. in Economics from York University in Toronto.
Client Implementation Project Manager
Jim is responsible for overseeing all FundCount Software implementation phases. He is the primary point of contact and is charged with ensuring the highest level of customer satisfaction throughout the software implementation process.
Prior to joining FundCount, Jim worked with Bank of NY Mellon, State Street Global Advisors, Bank of America and Fidelity Investments in various roles across front, middle and back offices. His 30 years of experience in the financial services industry, specifically surrounding system implementation and operational efficiency, promises to help avoid issues that may cause project delays.
Jim is PMP and CSM certified. He has an MBA from Boston University and a BS from Northeastern University in Boston.
Customer support representative, APAC
Kir performs software implementations and helps clients across Asia Pacific make the best use of their FundCount solutions. As a FundCount system expert, Kir has participated in more than 50 implementation projects for family offices, fund administrators, and private equity firms.
He is a certified public accountant (CPA) and focuses on optimizing operations and reporting processes in investment companies.
Swapnil is a Business Analyst and member of the FundCount Implementation team based in Canada.
He has 10+ years in project execution, process transformation, and leadership experience in the area of back-office fund accounting operations for hedge funds, private equity, and family offices.
He started his career with PKF O’Connor Davies, where he used FundCount as the core accounting system for 8+years. During his tenure with PKFOD, he held multiple roles from leading a team, handling operations, onboarding new clients, and end to end implementation processes. He has used and tested systems such as Investran and Calypso at Citco Fund Services and Indusind Bank.
Swapnil holds a Master’s in Business Administration in Banking and Finance from the University of Whales, UK.
Implementations Solution Architect
Max began his journey with FundCount more than a decade ago. During this time, he helped to build the FundCount solution as well as worked as a QA specialist, a business analyst, a member of the support team, and as a product engineer.
Leveraging this experience, Max currently manages implementations and serves as technical account manager for more than 30 family offices, fund administrators, and hedge funds in America, Europe, Asia, and Australia. He also trains new FundCount product managers on the software. As a subject matter expert in partnership and portfolio accounting, Max helps clients to optimize their business processes.
Max holds a specialist degree in computer science.
Senior Business Analyst
As a senior business analyst, Matthew’s role is to learn client business processes and requirements and guide them through the entire implementation process as they adopt the FundCount solution. He is committed to identifying gaps and uncovering opportunities so that he may provide solutions for the business.
Matthew has over 12 years of experience in the financial services and IT industry. He started his career in corporate accounting, later moving to Citco Fund Services and then State Street Fund Services, where he sharpened his focus on fund accounting. Matthew worked with various businesses from the US and Asia in the field of hedge funds and private equity funds, where he oversaw operational teams, before finally moving on to software enhancement. He also spent several years at CGI on the product management and engineering teams as a business analyst.
Matthew has a Bachelor of Commerce degree from the University of Toronto and is a chartered professional accountant (CPA Canada) and certified management accountant (CMA Canada).
Sales and Client Services
Family Office Segment Manager/Relationship Manager
Bill serves as a product expert for family office clients and oversees various product management tasks. He is responsible for understanding client business needs and recommending training, customization, or other options that help family office clients derive the maximum value from FundCount software.
Bill has more than 15 years of experience in the financial services industry working on technology products. Most recently, he was Reporting Solutions Manager at Fidelity Family Office Services.
Bill graduated from Stonehill College with a B.S. in Business.
Vice President of Sales for North America
Derek is responsible for leading investment firms, family offices, and administration companies through the research and procurement process to provide transparency when assessing FundCount and other investment accounting/reporting systems.
Prior to FundCount, Derek held roles in economic consulting, account management, and sales at various brokerages and financial data companies.
Derek holds a B.A. in Economics and History from the University of Lynchburg, where he was an honors student.
Business Account Executive
Alex handles day-to-day relationships with clients outside the U.S. and Canada. He is responsible for ensuring FundCount clients have a single point of contact within FundCount. This includes finding opportunities to optimize their use of the software and ensuring all client business needs are met.
Before joining FundCount, Alex worked in business development and account management for large multinational corporations. Alex’s primary responsibilities included servicing clients and providers worldwide, handling multinational RFPs, and negotiating and awarding contracts to suppliers.
Alex graduated from Colima University with a B.A. in Business Management.
Business Account Executive
As a Business Account Executive, Penny serves the needs of North American clients. She is responsible for ensuring that clients always have a dedicated contact within FundCount and for helping them optimize their use of the system so their business requirements are met.
Penny has more than ten years of experience in the industry and a strong background in account management and sales for technology companies.
Penny received her Bachelor of Science degree from Syracuse University.
CEO and Co-founder
Alex founded FundCount in 1999 to fill a gap in the hedge fund market for an integrated portfolio and partnership accounting solution. Under his leadership, the firm has grown substantially and now serves family offices, fund administrators, private equity firms, and hedge fund clients across five continents. As CEO, Alex oversees all strategic, product, and operational aspects of FundCount to support business growth.
Before FundCount, Alex was the founder of Trilistnic Technologies, an offshore custom software development provider for clients in the U.S. and Europe.
Alex holds an MSc degree in Computer Science.
President, Global Sales
As President of Global Sales, Ashley manages FundCount’s global sales teams. He focuses on delivering accounting, investment management, and automation solutions that reduce cost and the strategic and operational risks of private equity firms, hedge funds, family offices, and fund administrators.
Prior to FundCount, Ashley’s career encompassed government, consulting, blue-chip corporation, and entrepreneurial roles. As a Deloitte-trained Chartered Accountant, Ashley has been at the forefront of the fintech cloud-application SaaS space since 1999. That year, he launched GlobalExpense, the U.K.’s first B2B cloud SaaS company providing online expense management solutions.
Ashley holds a B.A. with honors in history from Exeter University and is Association of Chartered Accountants-qualified from the Institute of Chartered Accountants in England & Wales.
Director of Implementations
As FundCount Director of Implementations, Baldassare is focused on customer service, standardization and process improvements, as well as ensuring the processes, controls, and standards are being followed throughout the development of all implementation projects.
Baldassare joined FundCount in 2021. He has over 15 years of financial industry-related work experience, ranging from software development, software integration, and running operational teams.
During his tenure at Citco Fund Services, Baldassare held multiple roles. He ran the implementation team from 2006 to 2013 and then returned to Citco in 2015 to run the Operations teams as an Executive Vice President. Prior to Citco, he held the position of director of Fund Accounting for the Scotia and Dynamic funds at Bank of Nova Scotia. Baldassare also spent several years at CGI working in Account Management and with Product Management teams.
Baldassare holds a B.A. in Math for Commerce from York University in Toronto and is a Project Manager (PMP).
Vice President of Learning and Development
Gavin joined FundCount in 2021. He brings to the table fund accounting, operations and talent development experience. As Vice President of Learning and Development, he leads the FundCount knowledge management teams and is excited to help guide and address our client learning needs.
Prior to FundCount, Gavin held various leadership and operational roles with Citco Fund Services, Goldman Sachs Asset Management and Hewlett Packard Inc.
Gavin completed a Masters in Business Administration from Saint Mary’s University in Nova Scotia, Canada.